GENERAL INFORMATION

General informative clause on the treatment of personal data and rights of the holder.

INFORMATION

Person in charge of treatment: Tigaiga, S.A., address in Parque Taoro, 28 · 38400 Puerto de la Cruz.
In our spirit has always been strict compliance with all regulations and especially in relation to the Protection of Personal Data. For this reason, we inform in this information document the regulation on the processing of personal data by Tigaiga, S.A.. Similarly, if you have any questions, clarification or additional information required based on the processing of your personal data, please contact the email address protecciondedatos @ tigaiga.com.
Tigaiga, S.A.adopts or will adopt the necessary technical and organizational measures to guarantee the security of personal data, avoiding its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment.

PROCESSING OF PERSONAL DATA
Responsible: In accordance with the provisions of current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by Tigaiga, S.A. and address in Parque Taoro, 28 · 38400 Puerto de la Cruz. As well as all the companies that make up "DSDSE" being such companies referenced in CLICK HERE
Legitimation: The legal basis for the processing of your personal data is because you have given your consent, being the purpose, management and performance of the services requested and / or contracts by you. For the management and fulfillment of the relationship, possible information and/or any other ordinary communication will be sent through the contact channels provided by you.
In the same way, in Tigaiga, S.A. we treat the information that you provide us with the purpose of managing the sending of the information of offers of products and/or services of your interest, being able to offer you products and/or services according to your interests, improve your experience as a client and/or user, elaborating a "commercial profile", based on the information provided. No automated decisions will be made based on that profile. The commercial or prospective offer of products and services is based on the consent requested of you, without in any case, the withdrawal of this consent conditions the performance of the contract or services that we maintain.
Conservation The personal data provided, will be kept for the time strictly necessary to comply with the precepts mentioned above, the period of responsibility, as long as the business relationship is maintained, as long as it is not requested by the holder of the personal data or for a period of 6 years from the last confirmation of interest.
If you have exercised or exercise the right of suppression, cancellation and/or limitation of the processing of your data, we will keep the information duly blocked, without use, as long as it may be necessary for the exercise or defence of claims or it may derive some type of judicial, legal or contractual responsibility of its processing, which must be attended to and for which its recovery is necessary.
Update / Modification: Unless you tell us otherwise, we understand that your data have not been modified, that you agree to notify us of any changes and that we have your consent to use them for the above purposes.
Tigaiga, S.A. informs you that it will process the data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up to date manner. It is for this reason that Tigaiga, S.A. undertakes to adopt all reasonable measures so that these are deleted or rectified without delay, when they are inaccurate or at the explicit and formal request of the owner of the personal data.
Rights: In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of treatment, suppression, portability and opposition to the treatment of your personal data, as well as the consent given for the treatment thereof, by sending your request to Tigaiga, S.A. REF: Data Protection with address in Parque Taoro, 28 · 38400 Puerto de la Cruz or to the e-mail protecciondedatos @ tigaiga.com.
Anyone has the right to obtain confirmation as to whether or not we at Tigaiga, S.A.are processing personal data concerning them. The persons concerned have the right to access their personal data, to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, and for reasons related to their particular situation, interested parties may request the limitation or opposition of the processing of their data, in which case Tigaiga, S.A. will only keep them, for compelling legitimate reasons, compliance with any regulations in force imposed by the administration, or the exercise or defense of possible claims.

PROCESSING OF DATA BY THIRD PARTIES
For organizational, operational, necessity, etc., Tigaiga, S.A. may hire the services of consultants, professionals, or similar to carry out the processing of personal data on behalf of Tigaiga, S.A.. This carrying out of processing on behalf of third parties is regulated in a contract that consists in writing or in some other form that allows its conclusion and content to be accredited, expressly specifying that the data processor will process the data in accordance with the instructions of Tigaiga, S.A., which will not apply them or use them for purposes other than those contained in the said contract, nor will it communicate them, even for conservation purposes, to other persons.
A natural person who has access to personal data in his or her capacity as an employee in the employment relationship he or she has with Tigaiga, S.A. is not considered to be in charge of the processing.
This treatment or access, in no case can be understood that there is a cession, transmission or transfer of Personal Data.

RECIPIENTS OF PERSONAL DATA
There shall be no transfer, transmission or transfer of personal data, except under a legal obligation, or at the request of the Public Administration, of the Ombudsman, the Public Prosecutor's Office or the Judges or Courts or the Court of Auditors or to autonomous institutions with similar functions to the Ombudsman or the Court of Auditors and carried out within the scope of the functions expressly assigned to them by law.
If there is a transfer, transmission or transfer of personal data outside the cases provided for, the owner of the personal data will be informed in advance giving his consent if appropriate.

DATA PROTECTION OFFICER
Tigaiga, S.A. has appointed a Data Protection Officer, you can contact in writing to Tigaiga, S.A. REF: Data Protection Officer with address in Parque Taoro, 28 · 38400 Puerto de la Cruz or to the e-mail protecciondedatos @ tigaiga.com.

SUPERVISORY AUTHORITY
The holder of the personal data, will be able to exercise the claim that he considers opportune or if he understands that the necessary information has not been facilitated to him correctly, going to the Spanish Agency of Protection of Data (AEPD) with direction in C/ Jorge Juan, 6 - 28001 Madrid or in the web site https://www.agpd.es.

If you have any questions or concerns about how we use personal information, you can send an email to the address protecciondedatos @ tigaiga.com.<